FAQ

It is a super fun, giant trivia contest dedicated to Gucci and its fans. Registered players compete against each other in fast pace games to win prizes and personalized offers from their favorite brand.

There are 3 prizes to be won by 3 players, every week, plus a monthly prize contest which you can only be invited to. The actual prizes and their frequency may vary without prior notice.

Easy, unlocking a prize event requires a set number of Qualifying Points (QP) which can be obtained in Training Mode. Up to 100 QP can be won per training game, to the tune of 10 QP per right answer. The format is always 10 multiple-choice questions and you can play up to 3 training games per day. Once you have enough QP to unlock a prize event, hit play to start. The required amount of QP will then be automatically debited from your balance. Bear in mind that, with the exception of the Social Event, all prize events switch to OPEN play mode after being played once and until the current play cycle ends. This means that you do not require to spend any further QP to play again until new events are launched.

You can play each prize event up to 3 times per weekly cycle. Once you have played a prize event 3 times, access will be closed until the next play cycle starts which will require using QP to qualify again.

The QP you earn can only be used to unlock and play prize events. They have no other value nor function and cannot be bought, sold nor exchanged.

It is a monthly contest which gives away the highest value prize item to its sole winner. Access is invitation-only and restricted to users who have referred 10 of their friends. You can only play 5 Social Events per calendar month so be sharp !

Simply by being the fastest, perfect score at the end of the weekly play cycle !

There cannot be a tie as our time tracking technology will always allow us to determine a winner.

No, players can only win each prize event once. Once a player wins an event won, the latter will remain locked but all others can be played as normal. In the scenario where one player ends up winning all 4 prize events, he/she will not be allowed to compete any more but can keep on playing practice games for fun and regularly check their personal offers from our brand partners.

No, it’s completely free to play and we will never ask you for any payments throughout your user experience !

Badges are designed to reward user loyalty. You can win up to 6 badges in a weekly play cycle, simply by taking part to all 3 prize events. Badges entitle you to exclusive personalized vouchers from our affiliated brand partners. The more badges you have, the more exclusive the vouchers you will be able to activate. Most vouchers sent to you require to ‘spend’ a certain amount of badges (min 0, max 100) in order to be activated.

You can only activate a voucher if you have the required number of badges to do so. It may occur that you are sent certain vouchers without being able to activate them right away. In such event, all you can do is keep playing and earn more badges ! Once you activate a voucher, the required amount of badges is automatically debited from your balance. You are also provided with a personal promotional code which expires within 48 hours, regardless if you have gone ahead with the purchase or not.

You will need to activate the voucher first then use the unique promotional code provided in order to qualify for the relevant discount on the selected product. Most promotional codes are redeemable in our partners’ online store. Once activated, the voucher will usually display a link to the product directly in the store.

Yes, anyone from anywhere in the world can register and play. Bear in mind that, unless a version of the game has been specifically created in your country’s language, English will be the default language. There may also be some geographic restrictions in terms of availability of prizes and vouchers in certain countries. Please check the Terms & Conditions upon signing up.

We will send you an email confirming your win within 24 hours. You will need to reply back to us for confirmation of your email, identity and postal address in the event we need to ship a physical prize item to you. Most winners’ prizes are sent via email in eGift Card/eGift Certificate format for the Recommended Retail Price value of the good, excluding VAT and local taxes in certain jurisdictions. Additional shipping & Handling charges may also apply at our discretion.